CANCELLATION POLICY

Us bees be busy! We understand that unexpected things happen, and we all forget things sometimes! We just don’t want you to get stung. Out of consideration for our stylists and other guests, and to allow us proper time to fill your spot, please give us at least 24 hours notice when cancelling appointments that are 2 hours or less, and 48 hours for any visits 2 hrs or longer. When cancelling or appointments outside of our business hours, please email us at honeybeehairparlor@gmail.com or text 319-423-8299.

We will charge 50% of the cost of missed service(s) for no-shows or cancellations. After the first occurrence, we reserve the right to charge full price. This also applies if you are late enough that it compromises our ability to give you a full service in the remaining allotted time. All bookings require a credit/debit card to be saved on file, and these policies will apply to any appointment made.

Thank you so much for your respect and understanding! This policy ensures that our stylists are fairly compensated and the salon can run smoothly!

RETURN POLICY

Not every product is meant to bee! We want you to love what you take home from Honeybee, but we understand that sometimes a product just isn’t the right fit for your hair.

Unopened products returned within 60 days of purchase are eligible for a refund to the original form of payment or store credit. If a product has been opened, or if it’s been more than 60 days since your purchase, we’re happy to offer store credit. After 90 days, we’re no longer able to accept returns.

Thank you for shopping small with us bees!